Refund & Cancellation Policy

Refund & Cancellation Policy

Effective Date: July 31, 2026

At Varahaswamy Guest House, we aim to provide a clear and convenient booking experience for our guests. We understand that travel plans can sometimes change, and this Refund & Cancellation Policy explains how cancellations, refunds, and booking modifications are handled.

1. Booking Confirmation

A reservation at Varahaswamy Guest House is considered confirmed only after the required payment has been received and an official booking confirmation has been issued by our reservation team through phone, WhatsApp, email, or another approved communication channel.

A booking enquiry or reservation request without the required payment does not constitute a confirmed reservation.

2. Cancellation Policy

• 7 or more days before check-in: Eligible for a full refund after deduction of applicable payment gateway or transaction charges.
• 3–6 days before check-in: Eligible for a 50% refund of the total booking amount.
• Within 48 hours of check-in: No refund will be applicable.
• No-Show: If a guest does not arrive on the confirmed check-in date without prior notice, the reservation will be treated as a No-Show and no refund will be issued.

3. Refund Processing

Approved refunds will be processed through the original payment method used to make the reservation. Refunds are generally processed within 5 to 10 working days, depending on the payment gateway, bank, or financial institution involved.

The actual time taken for the refund to appear in the guest's account may vary according to the policies and processing timelines of the respective bank or payment service provider.

4. Booking Date Modification

Guests may request a change to their booking dates, subject to room availability and confirmation by the reservation team.

• Requests made at least 3 days before check-in may be accommodated without additional modification charges, subject to availability.
• Requests made within 48 hours of the scheduled check-in may be treated as a cancellation, and the applicable cancellation policy will apply.

5. Special Offers & Promotional Bookings

Reservations made under promotional offers, discounted rates, seasonal packages, group bookings, or other special deals may be subject to separate cancellation and refund conditions.

Any special terms applicable to such reservations will be communicated to the guest during the booking process and may take precedence over the standard cancellation policy.

6. How to Request a Cancellation

To request a cancellation, guests should contact our reservation team and provide the following booking details:

• Guest Name
• Booking Reference (if available)
• Check-in Date
• Room Type
• Reason for Cancellation

Cancellation requests can be submitted through phone, WhatsApp, or email. A cancellation will be considered valid only after it has been acknowledged by our reservation team.

7. Important Information

Refund eligibility is determined according to the cancellation timeline applicable to the confirmed booking. Guests are advised to review the cancellation terms before completing their reservation.

In case of exceptional circumstances, any refund or booking adjustment will be considered at the discretion of the management and subject to the applicable booking terms.

8. Contact Us

If you have any questions about our Refund & Cancellation Policy, booking cancellation, refund status, or date modification, please contact us using the details below: